Concept: A systematic assessment of a completed project's performance and user satisfaction after a period of occupancy. Details: Participants: Project team members, building occupants, and facility managers. Format: Surveys, interviews, and data collection to evaluate building performance, occupant comfort, and overall project success. Goal: To gather valuable insights for future projects, identify areas for improvement, and demonstrate the firm's commitment to client satisfaction. Tips: Utilize a structured POE framework, involve a diverse group of occupants, and use the findings to inform future design decisions.